Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MC Shop, quality products, low prices (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.macenatshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
флешка пришла во время, заказал на 64 гигабайт, так же фото теста в CrystalDiskMark 7 при подключении к usb 3.0. плюс фото копирования 5 фильмов на флешку и тестом в CrystalDiskMark после копирования. позже дополню.
Excellent pendrive USB 3, plus have gotten very quickly.
The product is like what is in the description excellent I recommend the store
Order received in perfect condition 10/10. In 2 weeks.
The speed of recording the film on yusb 2.0 on average about 7 Mb/s, the flash drive took on 32 GB-28.8 GB we have
Product as in the description and arrive on time I recommend
All OK
Excellent article, arrived before the time offered. Genuine. Very good shopping.
Was on time come, haven't tested, thank you store.
Excellent service, arrived early and in perfect condition
Fast shipping. The store put a gift. Recommend.
The flash drive works all well packing branded
Fast delivery! packed in pupyrku. gift shoelaces. The Flash is good!
All excellent characteristics are normal.
USB key always at the top !!!!!'
The flash drive came quickly, as a gift the store put a lace))) I will check the device and add a review
nice product i tried and i liked it
Packing is normal, delivery is fast. In the work I did not check-I'll add a review.
Good flash drive. Formatted NTFS 8192 bytes. Inserted into USB 3.0 port, the 12 GB film is recorded at a speed of 50-60 MB/s. 6 GB music folder is recorded at floating speed, I.E. From 0-60 MB/s, on time about 2-3 minutes. Reading from a flash drive about 110 - 130 MB/s. As a gift, the store put a strap. There is no cap, well, it will not be lost. With promotional code price 1100, not price a gift. Delivery to Altai territory 21 days.
In the kit there was a gift! Highly recommend!!
похож на оригинал, хорошая скорость. По размерам казалась меньше, огромная банлура, но ладно.
I have already bought before, they are of very good quality and resistance
Came in perfect condition and working properly. Arrived in 15 days
perfect
Came 3.0 latch hard, delivery fast. I arranged the goods.