Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MC Shop, quality products, low prices (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.macenatshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Спасибо продавцу, очень быстро доставили.
Работает.
Работает
Neat working flash drive.
Product working perfectly and the material and quality Arrived with 14 days and not taxed
The capacity of the flash drive is real. The car radio didn't see her. Formatted in FAT32 using Android smartphone and adapter to micro USB. Now the radio reads it. The recording speed is small, but it does not fit. I'm happy with the purchase.
Excellent product. It works immediately fast, capacity that appears in its 58,8 gb properties. Congratulations to the store, arrived early
Capacity corresponds to the ordered one. Thank you. I recommend the store.
Excellent flash drive, the description corresponds, the characteristics too.
Forgot to make a hole under the rope, fig knows how not to lose because of this now this flash drive, took for a penny
The order made May 9, and May 20 was already on the mail. the logo, the store agreed, sent the layout to the Mail, and sent the parcel. Delivery taking into account the manufacture of the logo 11 days to Ukraine, it is the fastest delivery. Seller super. Recommend to you.
I take the second already-a good Flash Drive for 64 (really 58,5) GB.-for such a price just a bomb! Works fine. Recommand! Delivery 2,5 weeks.
I ordered 19.04, came 03.05, the flash drive sent the store quickly, it was packed well, the flash drive came with a whole, made qualitatively, in terms of memory it was declared. So it's normal, I advise the seller!
Pen Drive arrived very quickly. As described, all working perfectly. Very satisfied!
The speed for recording is not enough, but for such money will come down.
Honest volume. Low price. Fast shipping. Speed record norms.
Super quickly delivered is very important. Works properly as long as
Thank you store Fast shipping ماطبق the description
Ordered 01.04, sent the next day. Received at issue 13.04. The flash drive is small, iron. I have not yet inserted into the computer I do not know what is there about memory. But if something is wrong, I'll add a terrible review)))))
It's all right.
Arrived fast and worked as expected
Ballla chit, very cool
Very satisfied with the product exactly as the description long delivery time
OK!
Advertised 64 GB but not reach 63 GB and available 58,5 GB, however, very acceptable to the amount paid. Still not tested working.