Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MC Shop, quality products, low prices (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.macenatshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
OK, as described
флешка пришла буду пробовать, на 16 гб
Все работает доставлена быстро спасибо продавцу !!!!!!!
Good flash drives
The flash drives correspond to the description, the quality is good. Delivery-month to the Nizhny Novgorod region.
Delivered quickly! The flash drive corresponds to the description, working! Let's see how long will live...
Came quickly enough, corresponds to the description, well packed. Thanks))
Объем полностью держат, ~10мб в секунду запись, в целом отлично.
The flash drive corresponds to the description. The quality is excellent. Came quickly in 10 days, with delivery to Pyaterochka at the cashier.
64gv is!
Thank
Выглядит отлично, работает хорошо
Got everything right and well packed
Good product, arrived in less than 2 weeks. It's quite small and comfortable to wear. It's not 64Gb, but it's still worth it. I recommend it
Quality Drive. Memory corresponds to the description. Super fast delivery to Moscow in Postamat. The store and I recommend it.
Capacity good, speeds of 10 MB/s like the SanDisk red and black.
Ordered two pieces. Everything works, the volume corresponds. Shipping three days including weekend, delivery a week and a half
The capacity is legit. I recommend the store.
Good product and price.
All right, thanks.
Like this brand, both pendrives as the cards are very good
Já havia comprado antes. pendrive muito bom. pra mim seu único inconveniente.. e que ele vem com 58gb disponível pra uso e também arranha bastante na parte do usb.
Good store and good product I'm recommend this item and seller... සුපිරි පෙන් ඒක මේවා 3ක් ආවා ...තාම වෑඩ හොදට දැනට මාසයක් වෙනවා... ලංකාවේ අය ගන්න බය නැතුව..❤️
Thank you so much for a very nice cute product..
Best one. speeed nearly 20mbps