Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MC Shop, quality products, low prices (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.macenatshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good.
Arrived super fast, bought by 26 real coupon, here in my city pendrive 8GB is 40 dollars, then earned muiiitoooooo being, pendrive pretty well and pesadinho, think is made of metal, can buy without fear
A great drive. Only for you Sie MOGE fault is 59GB instead of 64 but low price it nadrabia.
The store well sent on time delivered quickly quality goods
Very happy with the flash drive, very fast delivery. Advise
It came quickly, ordered two one golden does not work, the computer does not see.
Super
Works OK.
Flash drives are like small. But the declared volume correspond. Seller recommend.
Tiny easy to schowania. You can easily clips flip. Recommend salesman and goods. Well packed
Ordered 20.06.21 received in the post office 01.07.21. all Super. size 58,5 GB. to the store Thank you very much for the work and speed.
супер быстро до германй две нидели. Респект
Good product, high quality, fast delivery.
Quick
Ótimo produto
Everything perfect
Does the analog for 64 GB work for the third month without failures? Therefore, I took a larger volume under 3D (3-4 stereo pairs easily fit in and the car of the place remains for smaller movies). This flash drive corresponds to the declared volume and speed USB 2.0 (if you hurry nowhere, it will come down); Buy. like me, to play content on the smartphone, remember that the flash drive comes, formatting in exFAT, so it is not recognized by every device. Better in NTFS. Mine was recognized on my lg660 after formatting in NTFS. I think it's a slow but worthy option for your money. You can take it.
Excellent quality, they work perfectly and came super fast to chile.
Slow, but good for your money flash drive. Formatted originally in the uchafa, so for isoplzvenie on the smartphone do not forget to reformat. For example in NTFS. The declared volume and speed corresponds. I didn't do the tests, see the violins. Spent four hours.
Many thanks to the store, the goods came very quickly. I liked the flash drive, but I still have not tried it. I did not communicate with the seller.
Very quickly delivered! Quality is super! Design pleases!
It came quickly. Beautiful, high-quality flash drive.
Todo excelente cómo en la descripción.
Arrived quickly
Excellent flash drive, corresponds to the description and memory. Delivery is super fast in 2 weeks.